About
Hi, I’m Susan.
I’ve been bringing people together online since 1997 and have been active in social media since its earliest days.
I’ve built many social media and online communities from the ground up, including TechSoup’s, and I’ve been building partnerships ever since, with a knack for finding the right people, landing the meeting and turning it into a lasting partnership.
I also ran the San Francisco Online Community Meetup, the largest and longest-running meetup for community and social media professionals, and I’ve organized and hosted hundreds of events since.
Outside of my role at TechSoup, I’ve consulted on the side since 2014, advising nonprofits, mission-driven companies and event organizers on community strategy, social media and events, from world-famous rock bands to yoga studios to professional associations. I also lead webinars, workshops and trainings on online community, social media and AI for nonprofits.
A few highlights
Bringing people together, online and off
Has led social media and community strategy and implementation for over 40 clients, from individuals to organizations
Runs meetups and events for community managers and nonprofit professionals
Has spoken at conferences, workshops and trainings on community and social media since 2005
Launched a nonprofit community of 400+ people in Second Life and testified before Congress about it. Nearly 20 years later, the community still runs independently
Let’s work together.
Tell me about your community or your next event.