Susan Tenby has worked in online community management for 17 years and has been active in social media since 2006.
In her current position as Director of Community and Partnerships for Caravan Studios, she uses her community management skills and social media listening expertise to analyze social networks, build community and generate leads.
Susan runs all the social channels for the organization, she drives a large portion of the partnership conversation openers using her unique ability to turn a tweet into a meeting.
As the original Online Community Manager of TechSoup, Susan was responsible for launching the organization’s active community and social media presence. Online Community Director, TechSoup.org and Nonprofit Commons in Second Life.
Susan runs the largest and longest running meetup for online community and social media professionals, The San Francisco Online Community Meetup, with an active and engaged membership of over 1700 community managers.
In the cracks of her time, Susan also squeezes in social media and community consulting and training for an assortment of small businesses and organizations, from world-famous rock bands, to yoga studios to professional associations. She has experience running webinars and in-house trainings, as well as ongoing publishing and curation to social media channels, regardless of topic area expertise.